Michels & Taylor’s Unique Specialist Structure
Michels & Taylor’s experienced operators can expertly manage incumbent staff, strengthen the executive team to enhance performance, and ensure the business operates effectively. With Michels & Taylor you can expect the maximum return on your investment.
Powerful Results That Benefit Your Business
Optimal Revenue Strategy
The most efficient mix of volume, rate, and revenue spend ensures you maximise all revenue channels.
Strong leadership that encourages and engages with talented staff leads to delighted customers – and the highest recommendations to others.
Tight controls, effective procurement, benchmarking, targeting and in-depth reviews ensure maximum profit. Michels & Taylor constantly seeks opportunities for capital planning and investment with realistic owner returns.
Using industry leading data analysis tools means your team actually get to see what great performance looks like. Applied to every area of your hotel’s operation, this data helps give the best returns possible.
The senior sales team oversee key accounts, leisure, and M&E business across your portfolio. They expertly lead your on-property sales teams and build exposure for your hotels. They also carry out regular hotel review visits and sales audits, and run highly effective internal sales training programmes.
The marketing team co-ordinate a range of services to help hotels delight existing customers and reach new audiences. They oversee your hotel’s online presence, manage the customer database and email communications, and manage external agencies to ensure the best value.
The revenue team lead each hotel’s revenue strategy to ensure they maximise opportunities and provide complete process and procedure compliance. They conduct regular hotel reviews, revenue audits and internal training to help improve the commercial business.
Call +44 (0) 20 8905 2500 or email firstname.lastname@example.org today
to find out what Michels & Taylor can do for your investment.